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Newsletter Archives
Making Your Facility Feel Like ‘Home’


Step Up to the Challenge!

Food is an important part of our everyday lives. It’s not just about nutrition and hydration. Food is about psychological, ethnic, cultural and religious issues. Food is about socialization.Because of this, facilities that don’t have a good dining program, that meets all of these needs, may have a significant number of residents who don’t eat well. If residents don’t eat well, they may lose weight and develop other problems related to inadequate nutrition and to weight loss.

Buffet-style dining, restaurant-style dining, family-style meal service, open dining hours, and food/snack or beverage bars are all options that addresses the social and psychological needs of the resident. All of these options have been successfully used in LTC facilities with the biggest problem being “weight gains”, not weight losses as had been feared by some staff when the programs began. This gives the resident more choices as to what they eat, how large are their portions, they can frequently see the food items before making their selections (such as in a buffet or in sample plates), and when they eat (as in open dining hours). Facilities also see an increase in census when prospective residents and their families observe a pleasurable dining service area where the resident has options.

The dining option decided upon in a facility must include an evaluation of the physical space available, the mobility and cognitive capabilities of the residents and the facility staffing. Start with even 1 thing that you can do to make the dining experience more homelike and less institutional. Perhaps a dessert cart going around at the end of the meal—offering several regular and “diet” options, a restaurant-style meal for even 1 meal per week where residents are given a printed menu to select from at least 2 entrees, vegetables, starches, etc.; a bread basket on the table with a variety of bread choices including muffins, biscuits, or croissants. Family-style dining is being used in a number of facilities, especially dementia units, where a staff member actually sits at the table with the residents and assists with passing the food bowls around and assists them if they need help serving themselves. Dementia and Alzheimers residents respond well to this more normal type of meal service rather than the typical institutional tray service.

Consider the Food and Nutrition Services Department a “Hospitality” service. Hospitality and customer service can be accomplished with a food service director who is dedicated and creative—and willing to do the training and supervision it takes to succeed in making the dining services a hospitality service.

If you haven’t already, start now with changes that can enhance the dining experience in your facility. Think outside the proverbial “box” and make significant improvements in resident satisfaction with the services they receive in the facility. The residents and their families will thank you!
 
 
Newsletter Archives

Previous Newsletter Articles

  • 05.04.11 General Nutrition

    Top 20 Food Trends:Locally grown produceLocally sourced meats and seafoodSustainabilityBite-size mini dessertsLocally produced wine and beerNutritionally balanced kids’ dishesHalf portions or a smaller portion for a smaller priceFarm/estate-branded ingredientsGluten-free/food allergy consciousSustainable seafoodSuperfruitsOrganic produceCulinary cocktailsMicro-distilled/artisan liquorNutrition/healthSimplicity/back to basicsRegional ethnic cuisineNon traditional fishNewly fabricated cuts of meatFruit/veggie children’s side itemsFor more…
    Read more...
  • 05.02.09 Sanitation & Food Safety
    A Calibrated Thermometer is an Essential Tool in Food Service


    The regular and consistent use of a calibrated probe thermometer in any food service is an indispensable tool. It helps any food service protect their customers from foodborne illnesses which are a major health concern to…
    Read more...
  • 28.10.11 Clinical Nutrition
    The American Dietetic Association, the world's largest organization of food and nutrition professionals, will change its name effective January 2012 to the Academy of Nutrition and Dietetics. The announcement of the name change was made recently at the ADA's 2011 Food & Nutrition Conference & Expo in San Diego, Calif.…
    Read more...
  • 04.01.11 General Nutrition
    Valentine's day may have your New Year's resolution put to the test.  From the traditional box of chocolates to the chocolate covered cherries your loved one is impressing you with, the holiday sweets just seem to always be present.  We should have the opportunity to indulge on a special day,…
    Read more...
  • 04.10.10 Regulations
    Date marking can be a confusing regulation to understand and implement in your food service operation. Here are some clarifications to this code, which is Illinois Food Code Section 750.151.

    Why must date marking be done?
    It controls the growth of Listeria monocytogenes and assures the food is discarded…
    Read more...
  • 22.03.11 Healthy Lifestyle
    The Federal Government’s National High Blood Pressure Education Program (NHBPEP) recommends a healthy eating plan along with reduced intake of sodium to lower high blood pressure or prevent the development of high blood pressure (hypertension). According to key studies, blood pressures were reduced with a meal plan that was low…
    Read more...
  • 29.06.11 General Nutrition
    Food allergies can have a devastating impact on children. A new study indicates that food allergies are even more common, almost double, in children than originally thought. The study done by researchers at Northwestern University, estimates that about 8% of children or 6 million in the U.S. have a food…
    Read more...
  • 09.11.10 Clinical Nutrition
    Unintentional weight loss has been a prevalent concern among the elderly population in long term care. Residents who are experiencing unplanned weight loss may be at high risk for developing pressure sores, infections, muscle wasting, malnutrition, and increased health complications including death. For this reason, the facility heath care team…
    Read more...
  • 02.04.12 Clinical Nutrition
    About 25% of the hospitalizations for dual eligible beneficiaries in 2005 were potentially avoidable. Medicare and Medicaid spending for those potentially avoidable hospitalizations or rehospitalizations, was almost $6 billion, or about 20% of total spending on inpatient care for the dual eligible.  Research has shown that the highest potentially avoidable…
    Read more...
  • 06.03.11 Healthy Lifestyle
    The release of the 2010 Dietary Guidelines for Americans was recently announced. This is the federal government's evidence-based nutritional guidance to promote health, reduce the risk of chronic diseases, and reduce the prevalence of overweight and obesity through improved nutrition and physical activity. Because more than one-third of children and…
    Read more...
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