Apr 22, 2018
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There is no such thing as survey mode

The best way to prepare for the annual state survey is to have properly trained staff that does their job to the best of their ability each day. The dietary department plays an essential role in the health and well-being of residents in a long term care setting, therefore complying with regulations year round is … [ Read More ]

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CMS New Long Term Care Regulations for Director of Food and Nutrition Services

On September 28th, the Centers for Medicare & Medicaid Services (CMS) issued its final regulations for long term care facilities. The Certified Dietary Manager (CDM) is listed first amongst qualifications for the newly designated Director of Food and Nutrition Services. The requirements (§483.60(a)(2)) state, “we proposed to continue to require that, if a qualified dietitian … [ Read More ]

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Teamwork can help us all be more successful at work

What constitutes a great place to work? Of course being paid adequately for what we do is high on everyone’s list. We would all love to be paid more but the company budget seems to get in the way! Besides the monetary reason we all work, getting satisfaction out of what we do, camaraderie with … [ Read More ]

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Healthcare Foodservice Workers Week™ is October 3-9th, 2016

Healthcare Foodservice Workers Week™ is being celebrated this year the week of October 3-9th. This year’s theme is “Making Meals Nutritious and Delicious.”  Healthcare Foodservice Workers Week™ recognizes the healthcare foodservice workers who are so important to the entire healthcare team. Many of these employees work long hours, in sometimes difficult conditions to help provide … [ Read More ]

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Time Management Skills

Ever feel like you’re chasing your tail, barely making deadlines, and completely stressing yourself out about projects at home or at work?   By managing your time better, you might actually make your life easier. Time management is the act of planning and exercising conscious control over the amount of time spent on specific activities. It … [ Read More ]

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Training Dietary Staff to Provide Five Star Service

We should all be familiar with the guideline F362, which requires a facility to employ sufficient support personnel competent to carry out the functions of the dietary service. This means you must have enough staff to prepare and serve palatable, attractive, nutritionally adequate meals at proper temperatures and appropriate times and support proper sanitary techniques. … [ Read More ]

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Treat your customers well with excellent service

Think of your experiences at your favorite restaurant. What is it that keeps you coming back? Good customer service in your food service operation is essential to maintaining customer satisfaction… great customer service can set you apart from all the others. Beyond the taste and quality of the food served, that feeling of being welcome … [ Read More ]

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Health Care Food Service Workers Week™ 2015

Health care food service workers includes those who work in retirement homes, nursing homes, extended care and similar facilities. Food service workers in long-term health care operations work to provide food that is simple and nutritious. Typically operating on a budget, and working with a dietitian, foodservice managers and food service workers must take care … [ Read More ]

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Person Centered Dining

Person centered care involves residents being better able to direct what services they receive. This way residents can continue to lead a life that is both meaningful and have a feeling of control. Person centered dining includes a myriad of things, including letting the resident decide who they sit with. Instead of having assigned seats, … [ Read More ]

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Enhancing the Resident Dining Experience

There are several ways to make the dining experience for a resident in a retirement or rehabilitation center a much more pleasant experience. It always helps to think about how we would want to be treated when going out to eat. The resident deserves some special treatment during their meals. Be the “host” whenever possible. … [ Read More ]

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